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Market research firms are more integral to businesses than you might realise. They form the foundation of research-driven decisions for companies that are clear about their market goals and objectives.
If you're reading this article, you're likely already aware of the benefits that data-driven decisions can bring to your business. However, gathering data through market research firms—renowned for their industry expertise—can be costly. Therefore, your investment in data-driven decision-making should be carefully considered.
This article will guide you through the key considerations when engaging with market research firms. We will explore general expectations within the market research industry, with a focus on Bristol
You can access various forms of data depending on the source you choose. There are a lot of companies that offer different forms of research and data that suits well for your business, too. The most common research types are the following:
Quantitative research is a method that companies that focuses on quantifying data. It involves the collection and analysis of numerical data to identify patterns, test hypotheses, and make predictions.
Think: "How many consumers are interested in our new product?"
Example: Imagine you're launching a new vegan protein bar. You can use quantitative research to:
Research methods that lie under the qualitative are those that focus more on non-numerical data and in-depth human experience that is not quantifiable.
Think: "What are consumers' motivations for choosing our brand?"
Example: A leading coffee company wants to understand why some consumers prefer their premium coffee over competitors. They use qualitative research to:
Observational research involves recording behaviours, actions, and interactions of subjects in their natural settings without interference or manipulation.
Observational Research: See the Real-World Picture
Think: "How do consumers interact with our product in their daily lives?"
Example: A supermarket chain wants to understand how customers interact with their fresh produce. They can implement observational research by:
Desk Research, also known as secondary research, involves the collection and analysis of existing data that has already been gathered and published by others.
Think: "What are the latest trends in the market?"
Example: In order to have a visualisation of the overall market interest in the natural ingredients market for skincare, a beauty brand can make use of observational research to:
Some of these research methods are well-known, while others are less familiar. Market research firms often have preferred methodologies for conducting research. Below are the top 5 methods that these research firms do, what they are, and why:
Others:
Businesses have a lot to choose from in the UK when it comes to market research companies. Every company is different: their methodologies and their platforms all depend on what you need for your project at the end of the day.
Here are the main types of market research companies available in the UK:
The UK's market research industry is substantial, valued at around £9 billion, employing over 70,000 people across more than 4,000 enterprises (Market Research Society). This demonstrates the extensive scope and significance of market research within the UK economy.
Industries that often tap market research firms are the retail and consumer goods industry, the financial services industry, and the healthcare and pharmaceutical industries. This also means that there are a lot of firms that cater to these industries so looking for a firm if you’re in one of these industries wouldn’t be difficult.
The only trouble now is how to ensure that the firm that you preliminarily chose is trustworthy.
Ethical practise is important in the market research industry. Considering the number of businesses and organisations that need research data, whatever deliverables they will release to the public and their clients will be a reflection of the firm.
Due to the EU's GDPR (General Data Protection Regulation), market research firms in the UK are highly regulated. This ensure that respondents' privacy is respected, and the research process remains transparent and fair.
There’s no shortage of market research firms in the UK, which means maintaining high industry standards is essential. To assist businesses in finding credible market research partners, several market research organisations accredit firms based on specific criteria. These accreditations help firms understand the research standards and methodologies adhered to by the accredited companies.Depending on your research objectives, you can browse through these organisations’ directories to find firms that resonate with your brand.
The purpose of the Market Research Society (MRS) is to promote, protect, and enhance the practice and standards of market research, insight, and analytics. It aims to support professionals in the industry through accreditation, education, training, and resources, while also advocating for the value and impact of research to businesses, government, and society. The MRS also manages a comprehensive directory of all the market research suppliers and services on The Research Buying Guide (RBG). You can find their website here: https://www.mrs.org.uk/
AQR aims to enhance the quality and understanding of qualitative research methods and their applications in various fields. It serves as a network and resource hub for qualitative research practitioners, providing training, accreditation, industry standards, and opportunities for professional development.These firms are highly regarded in the UK market research industry for their expertise, quality of service, and ability to deliver actionable insights. You can find their website here: https://www.aqr.org.uk/
(European Society for Opinion and Market Research) is a global association for market, social, and opinion researchers. It was established in 1947 and serves as a voice for the research sector, promoting best practices, high standards, and ethical conduct in research activities worldwide. They run ESOMAR Directory which is a comprehensive online database that list market, opinion, and social research agencies and consultants worldwide. You can find their website here: https://directory.esomar.org/
Conducting market research comes with its risks, especially if you’re new to the practice. Common pitfalls in traditional market research include:
When choosing a market research firm, it's crucial to establish your objectives before making an investment. Here are some key considerations to help guide your decision:
Defining the purpose of the projects and why the company needs a market research agency. It is important to align the methods of the agency with your business goals.
Example: Understanding customer needs vs exploring new markets.
Depending on your research needs, you might need to find an agency that has experience with your project goals allowing them to provide you with guidance in the process.
Consider the project timeline for this project and its subsequent projects. Take into account how the importance of these timelines influences your research choices for other projects to ensure that the work is 1) timely, 2) on schedule, and 3) efficient.
Example: Quick turnaround vs. long-term studies.
For a project that needs immediate insights, such as a product launch, you might select a firm with a strong track record of fast data collection and analysis, possibly utilising online surveys or automated data platforms.
Research projects can get expensive. You'll need to consider cost for every single project especially if this involves multiple research methodologies that will require additional cost.
Adjust your needs for the project, balancing the cost and quality of the research.
Example: Small-scale studies vs extensive studies
For larger, more comprehensive projects, like a full market entry strategy, you might allocate a higher budget to partner with a full-service firm that offers a wide range of research services and expertise.
Take into consideration if this project will require a new group of target audience or an existing one.
Considering this will help you figure out which companies to go for: if they already have previous existing data to support your projects and could perhaps reduce research costs, and so on.
Example: Reaching new demographics vs. leveraging existing customer data.
If your project aims to reach a new demographic, such as younger consumers, you might choose a firm with expertise in reaching and engaging that specific audience through innovative methods like social media listening or influencer research.
Market research firms are increasingly adopting modern strategies that leverage technology and data analytics. These strategies are often more efficient and cost-effective than traditional methods. Consider the following when deciding between traditional and modern market research approaches:
The platform directly sources its data from existing sources found on the internet, revealing real product/service experiences from real people. With &facts, you can experience market research without the hassle of traditional practices, removing the “middleman” from proactively sourcing out this data. Therefore, &facts data can't be biased or fraudulent.
Traditional methods aren’t always bad, but if there’s a faster, better way to do it, why not try it?
Benefits of using &facts vs. traditional research methods:
Feeling overwhelmed? It’s common when navigating the complexities of market research. You might even have more questions now after all this information (we’re sorry!).
If you’re still unsure about what to do, we suggest trying out our market and consumer insights platform, &facts. It’s free, and you can easily navigate it at your own pace.
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